Dear Customer,
We hope this message finds you well. Due to an unexpected downpour yesterday, several packages, possibly including yours, were exposed to the elements. We're relieved to inform you that the contents remained secure and undamaged. However, the external address labels were compromised by the rain, leaving us with only the contact numbers.
For us to safely deliver your package without further delay, please visit our secure website to confirm or update your delivery address. This step is vital for ensuring your package is promptly redirected to you.
We understand the inconvenience this may cause and sincerely appreciate your swift response to this matter. Your trust and cooperation are invaluable as we work to resolve this issue.
Warm regards